Civil and commercial mediation
Civil and commercial mediation
Civil and commercial mediation is a dispute resolution process in which the parties agree to ask a third party, the mediator, to help them find a solution to their dispute. Mediation is a flexible process.
The parties retain full control over its progress and its final outcome. In a private and confidential setting, the mediator is there to help the parties themselves find solutions to their conflict and not to impose solutions on them. Civil and commercial mediation can be used in several types of disputes, for example:
Civil disputes: relations between neighbors, inheritance, insurance, hidden defects, consumption of goods and services, civil liability, etc.;
Commercial disputes: intellectual property issues (trademark, copyright, patent), disagreement between shareholders, contractual problems (with a supplier, commercial lease, franchise, non-compliance with a non-competition clause), etc.
Source: Justice Quebec